Deleting your account.
You can do it yourself, from inside the app, in under a minute. This page says exactly what happens when you do — and how to ask us instead, if you would rather.
Do it yourself, in the app
Type DELETE to confirm. There is no waiting period and no way to undo it.
A whole salon sits under an owner login — its services, staff, bookings and bills. So that one starts in the app and a person here finishes it, usually the same day.
What is erased, and what a salon keeps.
The short version: everything that says who you are goes, and the salon’s own book of accounts stays — with you taken out of it.
Your profile
Name, mobile number, email, date of birth and gender. Your number is freed, so signing up again with it gives you a brand new, empty account — not this one back.
Notifications
Every message we have sent you, and every device we could send one to. Nothing further reaches your phone.
What you wrote in a review
The written comment goes. The star rating stays on the salon’s score, because it is part of that salon’s standing — with no name against it.
Bookings a salon has served
The date, the services and what was paid stay with that salon: it is their book of accounts, and tax law requires them to keep it. Your name becomes “Deleted user” and your number is removed, so what is left records a booking and nothing about who made it.
Payment records
Money you paid online went through a certified payment gateway, which keeps its own records under RBI rules. We never held your UPI PIN, card number or bank password, so there is none of that to erase.
Bookings still ahead of you
The app will not delete an account with a booking still to come — a salon would be holding a chair for someone it can no longer name. Cancel it, or let it happen, and then delete.
Two things worth knowing first
- It cannot be undone. There is no grace period and nothing is kept that could bring the account back — not your bookings, not your spending, not your ratings.
- Money owed to you comes first. If a refund is due on a cancelled booking, let it reach you before you delete the account — afterwards there is no account for us to trace it to.